Terms & Conditions:

1. The acceptance of the booking is based on agreement by the client of the terms and conditions stated herein.

2. PAYMENT: All photography sessions deposits must be paid at the time of booking to secure your session date. For newborn sessions only: Due to the uncertain prediction of an exact arrival day of your baby, certain flexibility for booking the newborn session will apply. An initial date within the first 10 days of your due date is to be pencil-booked in, however, this is subject to change depending on the exact date of birth.

Once agreed upon a final session date, you may reschedule your session up to 7 days prior to your shoot if required. After this a $40.00 rebooking fee will be charged. Session deposits are non-refundable but can be used as a credit through Kristen Owen Photography towards a different type of session.

3. SICKNESS: We understand that children can be unpredictable and fall ill at any given time. In the event of sickness prior to the session, the Client agrees to make every possible effort to inform Kristen Owen Photography no later than 5 hours prior to the start time of the photography session. The session can be transferred to a new date which will be at the convenience of both parties within a maximum 1 month period. Kristen Owen Photography reserves the right to re-schedule outside of this time limit due to any existing commitments.

4. DELIVERY: All high-resolution images will be delivered via a download link to the Client within 3-5 weeks of the session date. Delivery for prints, albums or any other additional orders may vary and will be advised at time of booking/when final images have been delivered.

5. STORAGE: After 12 months from your session date Kristen Owen Photography will no longer be responsible for storing your image files. This takes up storage on software and they will be deleted after the 12 months.